case study

Southern Cross: Optimising High-Volume Recruitment with Lanteria HR

Introducing Southern Cross (SCCH)



  • Industry: Disability Support and Aged Care


  • Size: 1000+ Support Workers


  • Location: Australia (NSW, VIC, ACT, QLD, SA)

Southern Cross, a prominent player in the Disability Support and Aged Care sector, is committed to providing top-notch services across various regions of Australia. With an expanding network and a constant drive for excellence, they identified the need to overhaul their recruitment and performance management processes, seeking more responsive solutions to cater to their dynamic operational needs.

Southern Cross’ Challenges



  • Limited Flexibility: Prior use of Oracle Taleo had them bound to global changes without input.


  • Streamlined Recruitment: High volume recruitment became complex and slow.


  • Data & Reporting: Limited reporting capabilities and data transparency in HR processes.

Southern Cross’ Software Requirements



  • Platform Compatibility: SharePoint compatible.


  • Process Automation: Ability to manage bulk recruitment efficiently.


  • Configuration: Flexibility in changing field names, custom workflows and forms.

“Total Calibration is more than just a vendor; they’re a technical partner committed to understanding your business inside and out. Their support ranges from coaching to full design and implementation.”

– Elise Wardell, CEO

Southern Cross’ Top 3 Features Of Lanteria HR

Recruitment Module

Custom onboarding for high-volume contractor engagement.

HR Record Keeping

Robust storage with advanced reporting for superior HR management.

User Interface

Configurable, user-friendly design with adaptable on/off features.

...And How Lanteria Addressed Them

Total Calibration introduced the Lanteria HR suite to Southern Cross, a solution tailored to address the specific challenges they faced. With Lanteria, they transitioned from the constricting framework of Oracle Taleo to a flexible and customisable structure. This not only streamlined their high-volume recruitment process but also enhanced their reporting capabilities, offering them powerful tools and increased transparency in their HR operations.

Outcomes

With Total Calibration’s tailored Lanteria HR solution seamlessly integrating into Southern Cross’s systems, enhancing data access and reporting. Consequently, SCCH processed over 26,000 candidate applications since 2018, advertised 1,600+ vacancies, and onboarded 2,400+ starters, achieving significant business benefits.

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